Katie Reid, MSW

Implementation and Support Lead

Katie Reid headshot

Katie Reid serves as the Implementation and Support Team Lead at Element 74, where she guides the team responsible for onboarding, technical support, and client success on the Jumbl and Coalition Manager platforms. She mentors team members, sets priorities, and serves as a primary point of contact for client escalations, ensuring that organizations using Jumbl and Coalition Manager feel supported every step of the way.

For nearly 20 years, Katie has worked in the nonprofit sector, primarily in sexual violence prevention and victim advocacy. She spent five years as Director of Systems Advocacy, Prevention, and Training at the South Carolina Coalition Against Domestic Violence and Sexual Assault (SCCADVASA), where she led statewide capacity-building, training, and systems-support initiatives for organizations serving survivors, with a particular focus on those who are most marginalized. Earlier in her career, she directed community education programs at Sexual Trauma Services of the Midlands and worked directly with youth and families through school- and community-based prevention programs.

From 2011 to 2015, Katie lived in Mwanza, Tanzania. Working in Swahili alongside Tanzanian peers, she trained facilitators and supported a grassroots program teaching life skills to young mothers, and later worked with a local hospital system and health department on strategic planning and international funding proposals. That experience deepened her belief in the power of local partnership and practical, community-driven solutions, values she carries into her work at Element 74 today.

Katie holds a Master of Social Work from the University of South Carolina and a Bachelor of Science in Social Work, cum laude, from New York University. She first connected with Element 74 in 2015 at SCCADVASA, when she was tasked with spearheading the onboarding of the platform for the Coalition and their 22 member organizations. In 2017, she started as a consultant helping to improve the Coalition Manager database for state and tribal coalitions and joined the team full-time in 2020.

Katie is passionate about helping advocates and nonprofit professionals find data management solutions that actually fit the way they work, solutions that free up time and energy for the mission-critical work they do every day. Outside of the office, Katie enjoys cooking, traveling, and goofing around with her husband, their two spunky children, their loyal dog (Lee Baby Sims), and the family’s two semi-loyal cats (Dame Agatha Kitty and Gidget Marie).

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Reviews From Our Current Customers

We are extremely happy we made the change from Chamber Master to Jumbl. I appreciate how much easier the online system has made communication with our members. Jumbl also allows members to register for events and pay online or choose to mail a check if they prefer, making payments more convenient.

In addition, members can renew their memberships online, and access their invoices directly through their accounts. This has significantly reduced the need to mail invoices, helping us save on postage and improve overall efficiency. We are very satisfied with Jumbl and the excellent customer service/support provided.

Steve Halter President
Poplar Bluff Area Chamber of Commerce

We partnered with Jumbl recently and have been particularly impressed with their customer service. They were patient, knowledgeable, and went above and beyond to ensure we were comfortable and confident in utilizing the product. Throughout the onboarding process, Jodi has helped our team become proficient with the new software, and we noticed immediate improvements in our workflow.

Jamie Herman CEO
NY Rural Water Association

The Missouri Press Association has been using the Jumbl platform since June 2024, and we couldn’t be happier with the results. The Jumbl team is making sure the system works seamlessly for our needs.

Before Jumbl, we were juggling multiple databases and software tools to keep up with remote work. Now, nearly everything we do—except bookkeeping—runs through one easy-to-use system. The efficiency and convenience it has brought to our team are incredible.

Jumbl has truly transformed how we work, and we’re excited to keep growing with the platform.

Kristie Fortier Membership Director
Missouri Press Association

We continue to be impressed with the Jumbl platform’s ability to help us with member communication, accounting, special groups, etc., so we can concentrate on serving our members’ needs. We could not be more impressed with the platform and the service provided by the staff as they helped us onboard and integrate it into our processes.

Ray McCarty President and CEO
Associated Industries
of Missouri